Agent Activity

Every extension's calls — including staff who aren't in any queue, and internal extension-to-extension traffic that never crosses a trunk. For queue outcomes and journeys, see the call log.
Today Yesterday Last 7 days Last 30 days This month Last month Year to date → Sep 1 – Sep 30, 2026 · Australia/Adelaide
Clear
Active extensions
7
Sep 1 – Sep 30, 2026 · all calls
Inbound answered
273
picked up on the extension
Outbound
63
53 connected
Total talk time
13h39m
inbound + outbound

Busiest extensions — inbound & outbound

Extension Inbound In talk Outbound Out talk Total calls
Lily Nguyen
ext 101
See call log → 		61 2h35m 4 8m30s 65
Marcus Webb
ext 102
See call log → 		53 2h33m 10 16m23s 63
Kev Barnes
ext 107
See call log → 		14 31m37s 40 1h20m 54
Bree Callahan
ext 103
See call log → 		39 1h26m 3 4m54s 42
Sanjay Patel
ext 104
See call log → 		42 1h44m 0 0s 42
Chloe Martin
ext 105
See call log → 		32 1h27m 6 11m20s 38
Darren 'Dazza' Woolcock
ext 106
See call log → 		32 1h18m 0 0s 32