Agent Activity

Every extension's calls — including staff who aren't in any queue, and internal extension-to-extension traffic that never crosses a trunk. For queue outcomes and journeys, see the call log.
Today Yesterday Last 7 days Last 30 days This month Last month Year to date → Sep 26 – Oct 25, 2026 · Australia/Adelaide
Clear
Active extensions
7
Sep 26 – Oct 25, 2026 · all calls
Inbound answered
685
picked up on the extension
Outbound
159
127 connected
Total talk time
33h32m
inbound + outbound

Busiest extensions — inbound & outbound

Extension Inbound In talk Outbound Out talk Total calls
Lily Nguyen
ext 101
See call log → 		162 6h45m 10 19m38s 172
Marcus Webb
ext 102
See call log → 		127 5h41m 30 45m06s 157
Kev Barnes
ext 107
See call log → 		40 1h20m 91 3h09m 131
Bree Callahan
ext 103
See call log → 		97 3h29m 12 12m38s 109
Sanjay Patel
ext 104
See call log → 		109 4h47m 0 0s 109
Chloe Martin
ext 105
See call log → 		72 3h24m 16 25m12s 88
Darren 'Dazza' Woolcock
ext 106
See call log → 		78 3h09m 0 0s 78