Disposition

Every recorded call classified into your own categories by AI, from the call summary. New calls are classified within a few minutes.

Calls per day

Breakdown — 74 calls · Sep 1 – Sep 30, 2026

All dispositions 74 Leak repair 36 49% Other 18 24% Quote request 8 11% Booking change 4 5% Gas emergency 4 5% Billing & payments 2 3% Hot water system 2 3%

Started	Disposition	From	To	Queue	Duration
2026-09-30 10:47:27+00:00	Leak repair	Dave Hollis	Bree Callahan	Emergencies 800	1m27s
2026-09-30 02:22:13+00:00	Other	0437675259	Lily Nguyen	Bookings & Service 801	1m19s
2026-09-30 01:46:03+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-29 01:45:28+00:00	Leak repair	0435745553	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-29 01:26:30+00:00	Other	0428111704	Bree Callahan	Emergencies 800	22s
2026-09-28 20:01:48+00:00	Leak repair	0885165775	Marcus Webb	Emergencies 800	1m27s
2026-09-28 13:20:22+00:00	Leak repair	0440461162	Lily Nguyen	Emergencies 800	1m27s
2026-09-28 03:23:13+00:00	Quote request	0412392523	Lily Nguyen	Bookings & Service 801	1m31s
2026-09-28 02:26:44+00:00	Billing & payments	0438109266	Marcus Webb	Bookings & Service 801	1m16s
2026-09-28 01:46:01+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-25 06:05:21+00:00	Quote request	Bree Callahan	Salisbury Property Group		2m21s
2026-09-25 01:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-25 00:08:21+00:00	Hot water system	0438768120	Bree Callahan	Bookings & Service 801	1m50s
2026-09-25 00:08:10+00:00	Booking change	0883774577	Bree Callahan	Emergencies 800	3m04s
2026-09-24 06:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-09-24 05:51:36+00:00	Other	Rosa Papadopoulos	Bree Callahan	Bookings & Service 801	22s
2026-09-24 01:45:49+00:00	Leak repair	0489157010	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-23 01:55:06+00:00	Quote request	Golden Grove Bakehouse	Chloe Martin	Bookings & Service 801	2m21s
2026-09-23 01:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-23 01:26:28+00:00	Other	Salisbury Property Group	Bree Callahan	Emergencies 800	22s
2026-09-22 01:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-22 01:29:15+00:00	Gas emergency	0880811097	Lily Nguyen	Emergencies 800	1m20s
2026-09-21 22:08:39+00:00	Other	Wayne Kasprzak	Marcus Webb	Emergencies 800	22s
2026-09-21 01:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-21 00:18:41+00:00	Quote request	Golden Grove Bakehouse	Marcus Webb	Emergencies 800	2m21s
2026-09-18 23:02:38+00:00	Gas emergency	0442707135	Lily Nguyen	Bookings & Service 801	1m20s
2026-09-18 20:57:31+00:00	Leak repair	Rosa Papadopoulos	Sanjay Patel	Emergencies 800	1m27s
2026-09-18 04:26:30+00:00	Booking change	Golden Grove Bakehouse	Darren 'Dazza' Woolcock	Bookings & Service 801	1m30s
2026-09-18 01:46:05+00:00	Leak repair	0490776066	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-18 00:35:11+00:00	Other	Lily Nguyen	0887917914		1m19s
2026-09-17 23:43:11+00:00	Other	0423125157	Bree Callahan	Emergencies 800	22s
2026-09-17 01:45:51+00:00	Leak repair	0885157605	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-17 01:43:45+00:00	Other	Kristy Delaney	Bree Callahan	Bookings & Service 801	22s
2026-09-16 22:53:26+00:00	Leak repair	0884743840	Marcus Webb	Bookings & Service 801	1m45s
2026-09-16 10:47:27+00:00	Leak repair	Dave Hollis	Bree Callahan	Emergencies 800	1m27s
2026-09-16 02:22:13+00:00	Other	0437675259	Lily Nguyen	Bookings & Service 801	1m19s
2026-09-16 01:46:03+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-15 01:45:28+00:00	Leak repair	0435745553	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-15 01:26:30+00:00	Other	0428111704	Bree Callahan	Emergencies 800	22s
2026-09-14 20:01:48+00:00	Leak repair	0885165775	Marcus Webb	Emergencies 800	1m27s
2026-09-14 13:20:22+00:00	Leak repair	0440461162	Lily Nguyen	Emergencies 800	1m27s
2026-09-14 03:23:13+00:00	Quote request	0412392523	Lily Nguyen	Bookings & Service 801	1m31s
2026-09-14 02:26:44+00:00	Billing & payments	0438109266	Marcus Webb	Bookings & Service 801	1m16s
2026-09-14 01:46:01+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-11 06:05:21+00:00	Quote request	Bree Callahan	Salisbury Property Group		2m21s
2026-09-11 01:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-11 00:08:21+00:00	Hot water system	0438768120	Bree Callahan	Bookings & Service 801	1m50s
2026-09-11 00:08:10+00:00	Booking change	0883774577	Bree Callahan	Emergencies 800	3m04s
2026-09-10 06:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-09-10 05:51:36+00:00	Other	Rosa Papadopoulos	Bree Callahan	Bookings & Service 801	22s
2026-09-10 01:45:49+00:00	Leak repair	0489157010	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-09 01:55:06+00:00	Quote request	Golden Grove Bakehouse	Chloe Martin	Bookings & Service 801	2m21s
2026-09-09 01:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-09 01:26:28+00:00	Other	Salisbury Property Group	Bree Callahan	Emergencies 800	22s
2026-09-08 01:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-08 01:29:15+00:00	Gas emergency	0880811097	Lily Nguyen	Emergencies 800	1m20s
2026-09-07 22:08:39+00:00	Other	Wayne Kasprzak	Marcus Webb	Emergencies 800	22s
2026-09-07 01:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-07 00:18:41+00:00	Quote request	Golden Grove Bakehouse	Marcus Webb	Emergencies 800	2m21s
2026-09-04 23:02:38+00:00	Gas emergency	0442707135	Lily Nguyen	Bookings & Service 801	1m20s
2026-09-04 20:57:31+00:00	Leak repair	Rosa Papadopoulos	Sanjay Patel	Emergencies 800	1m27s
2026-09-04 04:26:30+00:00	Booking change	Golden Grove Bakehouse	Darren 'Dazza' Woolcock	Bookings & Service 801	1m30s
2026-09-04 01:46:05+00:00	Leak repair	0490776066	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-04 00:35:11+00:00	Other	Lily Nguyen	0887917914		1m19s
2026-09-03 23:43:11+00:00	Other	0423125157	Bree Callahan	Emergencies 800	22s
2026-09-03 01:45:51+00:00	Leak repair	0885157605	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-03 01:43:45+00:00	Other	Kristy Delaney	Bree Callahan	Bookings & Service 801	22s
2026-09-02 22:53:26+00:00	Leak repair	0884743840	Marcus Webb	Bookings & Service 801	1m45s
2026-09-02 10:47:27+00:00	Leak repair	Dave Hollis	Bree Callahan	Emergencies 800	1m27s
2026-09-02 02:22:13+00:00	Other	0437675259	Lily Nguyen	Bookings & Service 801	1m19s
2026-09-02 01:46:03+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-01 01:45:28+00:00	Leak repair	0435745553	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-01 01:26:30+00:00	Other	0428111704	Bree Callahan	Emergencies 800	22s
2026-08-31 20:01:48+00:00	Leak repair	0885165775	Marcus Webb	Emergencies 800	1m27s

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