Agent Activity

Every extension's calls — including staff who aren't in any queue, and internal extension-to-extension traffic that never crosses a trunk. For queue outcomes and journeys, see the call log.
Today Yesterday Last 7 days Last 30 days This month Last month Year to date → Oct 1 – Oct 25, 2026 · Australia/Adelaide
Clear
Active extensions
7
Oct 1 – Oct 25, 2026 · all calls
Inbound answered
574
picked up on the extension
Outbound
137
111 connected
Total talk time
28h07m
inbound + outbound

Busiest extensions — inbound & outbound

Extension Inbound In talk Outbound Out talk Total calls
Lily Nguyen
ext 101
See call log → 		135 5h38m 9 16m39s 144
Marcus Webb
ext 102
See call log → 		109 4h42m 26 44m16s 135
Kev Barnes
ext 107
See call log → 		35 1h10m 76 2h47m 111
Sanjay Patel
ext 104
See call log → 		94 4h03m 0 0s 94
Bree Callahan
ext 103
See call log → 		82 3h04m 11 11m39s 93
Chloe Martin
ext 105
See call log → 		56 2h34m 15 25m12s 71
Darren 'Dazza' Woolcock
ext 106
See call log → 		63 2h29m 0 0s 63