Agent Activity

Every extension's calls — including staff who aren't in any queue, and internal extension-to-extension traffic that never crosses a trunk. For queue outcomes and journeys, see the call log.
Today Yesterday Last 7 days Last 30 days This month Last month Year to date → Jan 1 – Oct 25, 2026 · Australia/Adelaide
Clear
Active extensions
7
Jan 1 – Oct 25, 2026 · all calls
Inbound answered
847
picked up on the extension
Outbound
200
164 connected
Total talk time
41h47m
inbound + outbound

Busiest extensions — inbound & outbound

Extension Inbound In talk Outbound Out talk Total calls
Lily Nguyen
ext 101
See call log → 		196 8h14m 13 25m09s 209
Marcus Webb
ext 102
See call log → 		162 7h16m 36 1h00m 198
Kev Barnes
ext 107
See call log → 		49 1h41m 116 4h08m 165
Sanjay Patel
ext 104
See call log → 		136 5h47m 0 0s 136
Bree Callahan
ext 103
See call log → 		121 4h30m 14 16m33s 135
Chloe Martin
ext 105
See call log → 		88 4h01m 21 36m32s 109
Darren 'Dazza' Woolcock
ext 106
See call log → 		95 3h48m 0 0s 95