Agent Activity

Every extension's calls — including staff who aren't in any queue, and internal extension-to-extension traffic that never crosses a trunk. For queue outcomes and journeys, see the call log.
Today Yesterday Last 7 days Last 30 days This month Last month Year to date → Yesterday · Australia/Adelaide
Clear
Active extensions
6
Yesterday · all calls
Inbound answered
6
picked up on the extension
Outbound
1
1 connected
Total talk time
15m17s
inbound + outbound

Busiest extensions — inbound & outbound

Extension Inbound In talk Outbound Out talk Total calls
Darren 'Dazza' Woolcock
ext 106
See call log →
2 5m30s 0 0s 2
Kev Barnes
ext 107
See call log →
0 0s 1 34s 1
Lily Nguyen
ext 101
See call log →
1 2m11s 0 0s 1
Marcus Webb
ext 102
See call log →
1 4m25s 0 0s 1
Bree Callahan
ext 103
See call log →
1 40s 0 0s 1
Sanjay Patel
ext 104
See call log →
1 1m57s 0 0s 1