Agent Activity

Every extension's calls — including staff who aren't in any queue, and internal extension-to-extension traffic that never crosses a trunk. For queue outcomes and journeys, see the call log.
Today Yesterday Last 7 days Last 30 days This month Last month Year to date → Oct 19 – Oct 25, 2026 · Australia/Adelaide
Clear
Active extensions
7
Oct 19 – Oct 25, 2026 · all calls
Inbound answered
168
picked up on the extension
Outbound
41
37 connected
Total talk time
8h24m
inbound + outbound

Busiest extensions — inbound & outbound

Extension Inbound In talk Outbound Out talk Total calls
Marcus Webb
ext 102
See call log → 		36 1h39m 6 15m33s 42
Lily Nguyen
ext 101
See call log → 		36 1h31m 3 5m31s 39
Kev Barnes
ext 107
See call log → 		9 20m50s 25 55m06s 34
Bree Callahan
ext 103
See call log → 		25 1h01m 2 3m55s 27
Sanjay Patel
ext 104
See call log → 		27 59m00s 0 0s 27
Chloe Martin
ext 105
See call log → 		16 36m42s 5 11m20s 21
Darren 'Dazza' Woolcock
ext 106
See call log → 		19 44m17s 0 0s 19