Disposition

Every recorded call classified into your own categories by AI, from the call summary. New calls are classified within a few minutes.

Calls per day

Breakdown — 58 calls · Oct 1 – Oct 25, 2026

All dispositions 58 Leak repair 26 45% Other 14 24% Quote request 7 12% Booking change 4 7% Gas emergency 4 7% Hot water system 2 3% Billing & payments 1 2%

Started	Disposition	From	To	Queue	Duration
2026-10-23 05:05:21+00:00	Quote request	Bree Callahan	Salisbury Property Group		2m21s
2026-10-23 00:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-22 23:08:21+00:00	Hot water system	0438768120	Bree Callahan	Bookings & Service 801	1m50s
2026-10-22 23:08:10+00:00	Booking change	0883774577	Bree Callahan	Emergencies 800	3m04s
2026-10-22 05:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-10-22 04:51:36+00:00	Other	Rosa Papadopoulos	Bree Callahan	Bookings & Service 801	22s
2026-10-22 00:45:49+00:00	Leak repair	0489157010	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-21 00:55:06+00:00	Quote request	Golden Grove Bakehouse	Chloe Martin	Bookings & Service 801	2m21s
2026-10-21 00:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-21 00:26:28+00:00	Other	Salisbury Property Group	Bree Callahan	Emergencies 800	22s
2026-10-20 00:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-20 00:29:15+00:00	Gas emergency	0880811097	Lily Nguyen	Emergencies 800	1m20s
2026-10-19 21:08:39+00:00	Other	Wayne Kasprzak	Marcus Webb	Emergencies 800	22s
2026-10-19 00:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-18 23:18:41+00:00	Quote request	Golden Grove Bakehouse	Marcus Webb	Emergencies 800	2m21s
2026-10-16 22:02:38+00:00	Gas emergency	0442707135	Lily Nguyen	Bookings & Service 801	1m20s
2026-10-16 19:57:31+00:00	Leak repair	Rosa Papadopoulos	Sanjay Patel	Emergencies 800	1m27s
2026-10-16 03:26:30+00:00	Booking change	Golden Grove Bakehouse	Darren 'Dazza' Woolcock	Bookings & Service 801	1m30s
2026-10-16 00:46:05+00:00	Leak repair	0490776066	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-15 23:35:11+00:00	Other	Lily Nguyen	0887917914		1m19s
2026-10-15 22:43:11+00:00	Other	0423125157	Bree Callahan	Emergencies 800	22s
2026-10-15 00:45:51+00:00	Leak repair	0885157605	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-15 00:43:45+00:00	Other	Kristy Delaney	Bree Callahan	Bookings & Service 801	22s
2026-10-14 21:53:26+00:00	Leak repair	0884743840	Marcus Webb	Bookings & Service 801	1m45s
2026-10-14 09:47:27+00:00	Leak repair	Dave Hollis	Bree Callahan	Emergencies 800	1m27s
2026-10-14 01:22:13+00:00	Other	0437675259	Lily Nguyen	Bookings & Service 801	1m19s
2026-10-14 00:46:03+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-13 00:45:28+00:00	Leak repair	0435745553	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-13 00:26:30+00:00	Other	0428111704	Bree Callahan	Emergencies 800	22s
2026-10-12 19:01:48+00:00	Leak repair	0885165775	Marcus Webb	Emergencies 800	1m27s
2026-10-12 12:20:22+00:00	Leak repair	0440461162	Lily Nguyen	Emergencies 800	1m27s
2026-10-12 02:23:13+00:00	Quote request	0412392523	Lily Nguyen	Bookings & Service 801	1m31s
2026-10-12 01:26:44+00:00	Billing & payments	0438109266	Marcus Webb	Bookings & Service 801	1m16s
2026-10-12 00:46:01+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-09 05:05:21+00:00	Quote request	Bree Callahan	Salisbury Property Group		2m21s
2026-10-09 00:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-08 23:08:21+00:00	Hot water system	0438768120	Bree Callahan	Bookings & Service 801	1m50s
2026-10-08 23:08:10+00:00	Booking change	0883774577	Bree Callahan	Emergencies 800	3m04s
2026-10-08 05:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-10-08 04:51:36+00:00	Other	Rosa Papadopoulos	Bree Callahan	Bookings & Service 801	22s
2026-10-08 00:45:49+00:00	Leak repair	0489157010	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-07 00:55:06+00:00	Quote request	Golden Grove Bakehouse	Chloe Martin	Bookings & Service 801	2m21s
2026-10-07 00:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-07 00:26:28+00:00	Other	Salisbury Property Group	Bree Callahan	Emergencies 800	22s
2026-10-06 00:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-06 00:29:15+00:00	Gas emergency	0880811097	Lily Nguyen	Emergencies 800	1m20s
2026-10-05 21:08:39+00:00	Other	Wayne Kasprzak	Marcus Webb	Emergencies 800	22s
2026-10-05 00:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-04 23:18:41+00:00	Quote request	Golden Grove Bakehouse	Marcus Webb	Emergencies 800	2m21s
2026-10-02 23:02:38+00:00	Gas emergency	0442707135	Lily Nguyen	Bookings & Service 801	1m20s
2026-10-02 20:57:31+00:00	Leak repair	Rosa Papadopoulos	Sanjay Patel	Emergencies 800	1m27s
2026-10-02 04:26:30+00:00	Booking change	Golden Grove Bakehouse	Darren 'Dazza' Woolcock	Bookings & Service 801	1m30s
2026-10-02 01:46:05+00:00	Leak repair	0490776066	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-02 00:35:11+00:00	Other	Lily Nguyen	0887917914		1m19s
2026-10-01 23:43:11+00:00	Other	0423125157	Bree Callahan	Emergencies 800	22s
2026-10-01 01:45:51+00:00	Leak repair	0885157605	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-01 01:43:45+00:00	Other	Kristy Delaney	Bree Callahan	Bookings & Service 801	22s
2026-09-30 22:53:26+00:00	Leak repair	0884743840	Marcus Webb	Bookings & Service 801	1m45s

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