Disposition

Every recorded call classified into your own categories by AI, from the call summary. New calls are classified within a few minutes.

Calls per day

Breakdown — 350 calls · Jan 1 – Oct 26, 2026

All dispositions 350 Leak repair 140 40% Other 66 19% Booking change 36 10% Quote request 33 9% Gas emergency 23 7% Hot water system 22 6% Billing & payments 19 5% Toilet repair 6 2% Blocked drain 5 1%

Started	Disposition	From	To	Queue	Duration
2026-10-23 00:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-22 05:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-10-22 00:45:49+00:00	Leak repair	0489157010	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-21 00:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-20 00:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-19 00:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-16 19:57:31+00:00	Leak repair	Rosa Papadopoulos	Sanjay Patel	Emergencies 800	1m27s
2026-10-16 00:46:05+00:00	Leak repair	0490776066	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-15 00:45:51+00:00	Leak repair	0885157605	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-14 21:53:26+00:00	Leak repair	0884743840	Marcus Webb	Bookings & Service 801	1m45s
2026-10-14 09:47:27+00:00	Leak repair	Dave Hollis	Bree Callahan	Emergencies 800	1m27s
2026-10-14 00:46:03+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-13 00:45:28+00:00	Leak repair	0435745553	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-12 19:01:48+00:00	Leak repair	0885165775	Marcus Webb	Emergencies 800	1m27s
2026-10-12 12:20:22+00:00	Leak repair	0440461162	Lily Nguyen	Emergencies 800	1m27s
2026-10-12 00:46:01+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-09 00:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-08 05:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-10-08 00:45:49+00:00	Leak repair	0489157010	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-07 00:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-06 00:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-05 00:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-02 20:57:31+00:00	Leak repair	Rosa Papadopoulos	Sanjay Patel	Emergencies 800	1m27s
2026-10-02 01:46:05+00:00	Leak repair	0490776066	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-01 01:45:51+00:00	Leak repair	0885157605	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-30 22:53:26+00:00	Leak repair	0884743840	Marcus Webb	Bookings & Service 801	1m45s
2026-09-30 10:47:27+00:00	Leak repair	Dave Hollis	Bree Callahan	Emergencies 800	1m27s
2026-09-30 01:46:03+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-29 01:45:28+00:00	Leak repair	0435745553	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-28 20:01:48+00:00	Leak repair	0885165775	Marcus Webb	Emergencies 800	1m27s
2026-09-28 13:20:22+00:00	Leak repair	0440461162	Lily Nguyen	Emergencies 800	1m27s
2026-09-28 01:46:01+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-25 01:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-24 06:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-09-24 01:45:49+00:00	Leak repair	0489157010	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-23 01:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-22 01:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-21 01:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-18 20:57:31+00:00	Leak repair	Rosa Papadopoulos	Sanjay Patel	Emergencies 800	1m27s
2026-09-18 01:46:05+00:00	Leak repair	0490776066	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-17 01:45:51+00:00	Leak repair	0885157605	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-16 22:53:26+00:00	Leak repair	0884743840	Marcus Webb	Bookings & Service 801	1m45s
2026-09-16 10:47:27+00:00	Leak repair	Dave Hollis	Bree Callahan	Emergencies 800	1m27s
2026-09-16 01:46:03+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-15 01:45:28+00:00	Leak repair	0435745553	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-14 20:01:48+00:00	Leak repair	0885165775	Marcus Webb	Emergencies 800	1m27s
2026-09-14 13:20:22+00:00	Leak repair	0440461162	Lily Nguyen	Emergencies 800	1m27s
2026-09-14 01:46:01+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-11 01:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-10 06:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-09-10 01:45:49+00:00	Leak repair	0489157010	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-09 01:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-08 01:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-07 01:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-04 20:57:31+00:00	Leak repair	Rosa Papadopoulos	Sanjay Patel	Emergencies 800	1m27s
2026-09-04 01:46:05+00:00	Leak repair	0490776066	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-03 01:45:51+00:00	Leak repair	0885157605	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-02 22:53:26+00:00	Leak repair	0884743840	Marcus Webb	Bookings & Service 801	1m45s
2026-09-02 10:47:27+00:00	Leak repair	Dave Hollis	Bree Callahan	Emergencies 800	1m27s
2026-09-02 01:46:03+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-01 01:45:28+00:00	Leak repair	0435745553	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-31 20:01:48+00:00	Leak repair	0885165775	Marcus Webb	Emergencies 800	1m27s
2026-08-31 13:20:22+00:00	Leak repair	0440461162	Lily Nguyen	Emergencies 800	1m27s
2026-08-31 01:46:01+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-28 01:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-27 06:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-08-27 01:45:49+00:00	Leak repair	0489157010	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-26 01:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-25 01:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-24 01:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-21 20:57:31+00:00	Leak repair	Rosa Papadopoulos	Sanjay Patel	Emergencies 800	1m27s
2026-08-21 01:46:05+00:00	Leak repair	0490776066	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-21 01:45:12+00:00	Leak repair	0499538116	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-21 00:35:11+00:00	Leak repair	Lily Nguyen	0887917914		1m19s
2026-08-20 01:45:51+00:00	Leak repair	0885157605	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-20 01:45:36+00:00	Leak repair	0481903754	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-19 22:53:26+00:00	Leak repair	0884743840	Marcus Webb	Bookings & Service 801	1m45s
2026-08-19 10:47:27+00:00	Leak repair	Dave Hollis	Bree Callahan	Emergencies 800	1m27s
2026-08-19 08:51:25+00:00	Leak repair	0880344020	Lily Nguyen	Emergencies 800	1m27s
2026-08-19 08:51:25+00:00	Leak repair	0880344020	Lily Nguyen	Emergencies 800	1m38s
2026-08-19 02:29:12+00:00	Leak repair	Salisbury Property Group	Lily Nguyen	Emergencies 800	1m29s
2026-08-19 02:22:13+00:00	Leak repair	0437675259	Lily Nguyen	Bookings & Service 801	1m19s
2026-08-19 01:46:03+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-18 01:45:28+00:00	Leak repair	0435745553	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-18 00:16:25+00:00	Leak repair	Sam Ngata	Lily Nguyen	Emergencies 800	1m39s
2026-08-17 20:01:48+00:00	Leak repair	0885165775	Marcus Webb	Emergencies 800	1m27s
2026-08-17 13:20:22+00:00	Leak repair	0440461162	Lily Nguyen	Emergencies 800	1m27s
2026-08-17 01:46:01+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-14 01:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-13 06:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-08-13 00:08:47+00:00	Leak repair	0466585190	Lily Nguyen	Bookings & Service 801	1m30s
2026-08-12 01:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-11 19:36:12+00:00	Leak repair	0477508282	Lily Nguyen	Emergencies 800	1m27s
2026-08-11 01:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-10 08:06:43+00:00	Leak repair	Golden Grove Bakehouse	Bree Callahan	Emergencies 800	1m38s
2026-08-10 01:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-07 20:57:31+00:00	Leak repair	Rosa Papadopoulos	Sanjay Patel	Emergencies 800	1m27s
2026-08-07 01:46:05+00:00	Leak repair	0490776066	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-06 01:45:51+00:00	Leak repair	0885157605	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-05 22:53:26+00:00	Leak repair	0884743840	Marcus Webb	Bookings & Service 801	1m45s
2026-08-05 11:53:31+00:00	Leak repair	0474668280	Lily Nguyen	Emergencies 800	1m27s
2026-08-05 10:47:27+00:00	Leak repair	Dave Hollis	Bree Callahan	Emergencies 800	1m27s
2026-08-05 04:35:23+00:00	Leak repair	0414460322	Sanjay Patel	Bookings & Service 801	1m34s
2026-08-05 01:46:03+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-04 04:51:33+00:00	Leak repair	Lily Nguyen	Dave Hollis		1m30s
2026-08-04 01:45:28+00:00	Leak repair	0435745553	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-03 20:01:48+00:00	Leak repair	0885165775	Marcus Webb	Emergencies 800	1m27s
2026-08-03 13:20:22+00:00	Leak repair	0440461162	Lily Nguyen	Emergencies 800	1m27s
2026-08-03 11:42:00+00:00	Leak repair	0880651154	Bree Callahan	Emergencies 800	1m38s
2026-08-03 02:36:43+00:00	Leak repair	Kristy Delaney	Bree Callahan	Emergencies 800	1m30s
2026-08-03 01:46:01+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-08-02 12:04:32+00:00	Leak repair	Kristy Delaney	Lily Nguyen	Emergencies 800	1m38s
2026-07-31 12:45:51+00:00	Leak repair	0477865159	Bree Callahan	Emergencies 800	1m38s
2026-07-31 01:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-07-31 00:23:31+00:00	Leak repair	0469892190	Lily Nguyen	Emergencies 800	1m30s
2026-07-30 08:17:09+00:00	Leak repair	0414949937	Bree Callahan	Emergencies 800	1m38s
2026-07-30 06:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-07-30 01:45:49+00:00	Leak repair	0489157010	Lily Nguyen	Bookings & Service 801	1m45s
2026-07-29 05:28:53+00:00	Leak repair	Kristy Delaney	Kev Barnes	Queue 810	1m34s
2026-07-29 01:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-07-28 10:13:27+00:00	Leak repair	0487893111	Lily Nguyen	Emergencies 800	1m38s
2026-07-28 01:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-07-27 01:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-07-26 20:32:34+00:00	Leak repair	Kristy Delaney	Sanjay Patel	Emergencies 800	1m38s
2026-07-22 06:11:46+00:00	Leak repair	Bree Callahan	0881688731		1m19s
2026-07-19 23:52:37+00:00	Leak repair	Sam Ngata	Chloe Martin	Queue 810	1m39s
2026-07-17 10:53:37+00:00	Leak repair	0881725937	Marcus Webb	Emergencies 800	1m38s
2026-07-15 03:38:48+00:00	Leak repair	0471300414	Kev Barnes	Queue 810	1m39s
2026-07-11 20:44:11+00:00	Leak repair	0421785615	Lily Nguyen	Emergencies 800	1m38s
2026-07-09 05:11:34+00:00	Leak repair	Rosa Papadopoulos	Chloe Martin	Queue 810	1m39s
2026-07-07 11:41:38+00:00	Leak repair	Dave Hollis	Bree Callahan	Emergencies 800	1m38s
2026-07-07 05:27:22+00:00	Leak repair	Dave Hollis	Lily Nguyen	Bookings & Service 801	1m39s
2026-07-03 08:06:15+00:00	Leak repair	0479740064	Sanjay Patel	Emergencies 800	1m38s
2026-07-02 23:22:33+00:00	Leak repair	Wayne Kasprzak	Sanjay Patel	Bookings & Service 801	1m39s
2026-07-02 09:18:50+00:00	Leak repair	0450415891	Sanjay Patel	Emergencies 800	1m38s
2026-06-26 12:15:32+00:00	Leak repair	Wayne Kasprzak	Bree Callahan	Emergencies 800	1m38s
2026-06-25 02:25:06+00:00	Leak repair	0471979704	Bree Callahan	Emergencies 800	1m39s
2026-06-24 13:05:30+00:00	Leak repair	Kristy Delaney	Lily Nguyen	Emergencies 800	1m38s
2026-06-24 00:52:55+00:00	Leak repair	0482920864	Kev Barnes	Queue 810	1m39s
2026-06-23 06:25:25+00:00	Leak repair	Rosa Papadopoulos	Bree Callahan	Emergencies 800	1m39s

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