Disposition

Every recorded call classified into your own categories by AI, from the call summary. New calls are classified within a few minutes.

Calls per day

Breakdown — 58 calls · Oct 1 – Oct 26, 2026

All dispositions 58 Leak repair 26 45% Other 14 24% Quote request 7 12% Booking change 4 7% Gas emergency 4 7% Hot water system 2 3% Billing & payments 1 2%

Started	Disposition	From	To	Queue	Duration
2026-10-23 00:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-22 05:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-10-22 00:45:49+00:00	Leak repair	0489157010	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-21 00:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-20 00:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-19 00:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-16 19:57:31+00:00	Leak repair	Rosa Papadopoulos	Sanjay Patel	Emergencies 800	1m27s
2026-10-16 00:46:05+00:00	Leak repair	0490776066	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-15 00:45:51+00:00	Leak repair	0885157605	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-14 21:53:26+00:00	Leak repair	0884743840	Marcus Webb	Bookings & Service 801	1m45s
2026-10-14 09:47:27+00:00	Leak repair	Dave Hollis	Bree Callahan	Emergencies 800	1m27s
2026-10-14 00:46:03+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-13 00:45:28+00:00	Leak repair	0435745553	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-12 19:01:48+00:00	Leak repair	0885165775	Marcus Webb	Emergencies 800	1m27s
2026-10-12 12:20:22+00:00	Leak repair	0440461162	Lily Nguyen	Emergencies 800	1m27s
2026-10-12 00:46:01+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-09 00:45:20+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-08 05:14:57+00:00	Leak repair	0446442016	Marcus Webb	Bookings & Service 801	1m45s
2026-10-08 00:45:49+00:00	Leak repair	0489157010	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-07 00:45:22+00:00	Leak repair	Sam Ngata	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-06 00:45:19+00:00	Leak repair	Harcourts Prospect	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-05 00:45:37+00:00	Leak repair	Golden Grove Bakehouse	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-02 20:57:31+00:00	Leak repair	Rosa Papadopoulos	Sanjay Patel	Emergencies 800	1m27s
2026-10-02 01:46:05+00:00	Leak repair	0490776066	Lily Nguyen	Bookings & Service 801	1m45s
2026-10-01 01:45:51+00:00	Leak repair	0885157605	Lily Nguyen	Bookings & Service 801	1m45s
2026-09-30 22:53:26+00:00	Leak repair	0884743840	Marcus Webb	Bookings & Service 801	1m45s

Categories are managed in Reports → Settings.