Disposition

Every recorded call classified into your own categories by AI, from the call summary. New calls are classified within a few minutes.
Today Yesterday Last 7 days Last 30 days This month Last month Year to date → Sep 27 – Oct 26, 2026 · Australia/Adelaide
Clear

Calls per day

Breakdown — 68 calls · Sep 27 – Oct 26, 2026
All dispositions 68 Leak repair 32 47% Other 16 24% Quote request 8 12% Booking change 4 6% Gas emergency 4 6% Billing & payments 2 3% Hot water system 2 3%
StartedDisposition FromToQueue Duration
2026-10-20 00:29:15+00:00 Gas emergency 0880811097 Lily Nguyen Emergencies
800
 1m20s
2026-10-16 22:02:38+00:00 Gas emergency 0442707135 Lily Nguyen Bookings & Service
801
 1m20s
2026-10-06 00:29:15+00:00 Gas emergency 0880811097 Lily Nguyen Emergencies
800
 1m20s
2026-10-02 23:02:38+00:00 Gas emergency 0442707135 Lily Nguyen Bookings & Service
801
 1m20s

Categories are managed in Reports → Settings.