Disposition

Every recorded call classified into your own categories by AI, from the call summary. New calls are classified within a few minutes.
Today Yesterday Last 7 days Last 30 days This month Last month Year to date → Jan 1 – Oct 26, 2026 · Australia/Adelaide
Clear

Calls per day

Breakdown — 350 calls · Jan 1 – Oct 26, 2026
All dispositions 350 Leak repair 140 40% Other 66 19% Booking change 36 10% Quote request 33 9% Gas emergency 23 7% Hot water system 22 6% Billing & payments 19 5% Toilet repair 6 2% Blocked drain 5 1%
StartedDisposition FromToQueue Duration
2026-10-22 23:08:10+00:00 Booking change 0883774577 Bree Callahan Emergencies
800
 3m04s
2026-10-16 03:26:30+00:00 Booking change Golden Grove Bakehouse Darren 'Dazza' Woolcock Bookings & Service
801
 1m30s
2026-10-08 23:08:10+00:00 Booking change 0883774577 Bree Callahan Emergencies
800
 3m04s
2026-10-02 04:26:30+00:00 Booking change Golden Grove Bakehouse Darren 'Dazza' Woolcock Bookings & Service
801
 1m30s
2026-09-25 00:08:10+00:00 Booking change 0883774577 Bree Callahan Emergencies
800
 3m04s
2026-09-18 04:26:30+00:00 Booking change Golden Grove Bakehouse Darren 'Dazza' Woolcock Bookings & Service
801
 1m30s
2026-09-11 00:08:10+00:00 Booking change 0883774577 Bree Callahan Emergencies
800
 3m04s
2026-09-04 04:26:30+00:00 Booking change Golden Grove Bakehouse Darren 'Dazza' Woolcock Bookings & Service
801
 1m30s
2026-08-28 00:08:10+00:00 Booking change 0883774577 Bree Callahan Emergencies
800
 3m04s
2026-08-21 04:26:30+00:00 Booking change Golden Grove Bakehouse Darren 'Dazza' Woolcock Bookings & Service
801
 1m30s
2026-08-18 00:13:33+00:00 Booking change Sam Ngata Kev Barnes Queue
810
 3m04s
2026-08-18 00:06:35+00:00 Booking change Margaret Chen Sanjay Patel Bookings & Service
801
 3m29s
2026-08-14 00:08:10+00:00 Booking change 0883774577 Bree Callahan Emergencies
800
 3m04s
2026-08-11 22:44:45+00:00 Booking change Harcourts Prospect Kev Barnes Queue
810
 1m30s
2026-08-09 23:08:51+00:00 Booking change 0441433611 Lily Nguyen Bookings & Service
801
 1m31s
2026-08-07 04:26:30+00:00 Booking change Golden Grove Bakehouse Darren 'Dazza' Woolcock Bookings & Service
801
 1m30s
2026-08-05 06:09:31+00:00 Booking change Rosa Papadopoulos Lily Nguyen Emergencies
800
 3m29s
2026-08-05 03:01:33+00:00 Booking change Bree Callahan 0495920196 1m30s
2026-08-03 22:18:25+00:00 Booking change Wayne Kasprzak Sanjay Patel Bookings & Service
801
 3m04s
2026-08-03 00:39:37+00:00 Booking change 0411336015 Marcus Webb Emergencies
800
 3m29s
2026-07-31 00:08:10+00:00 Booking change 0883774577 Bree Callahan Emergencies
800
 3m04s
2026-07-30 00:10:32+00:00 Booking change Kev Barnes Harcourts Prospect 1m31s
2026-07-29 22:40:39+00:00 Booking change 0883278269 Lily Nguyen Emergencies
800
 3m29s
2026-07-29 03:31:00+00:00 Booking change Harcourts Prospect Sanjay Patel Bookings & Service
801
 1m31s
2026-07-27 03:57:02+00:00 Booking change 0886427117 Marcus Webb Emergencies
800
 1m31s
2026-07-27 00:05:47+00:00 Booking change 0472145137 Darren 'Dazza' Woolcock Bookings & Service
801
 3m29s
2026-07-25 00:54:00+00:00 Booking change Sam Ngata Chloe Martin Bookings & Service
801
 3m29s
2026-07-24 05:11:51+00:00 Booking change Kev Barnes 0496049931 1m34s
2026-07-22 00:43:33+00:00 Booking change 0886564160 Darren 'Dazza' Woolcock Bookings & Service
801
 3m29s
2026-07-11 00:59:30+00:00 Booking change Adelaide Oval Facilities Lily Nguyen Bookings & Service
801
 1m31s
2026-07-10 03:13:47+00:00 Booking change 0880661775 Lily Nguyen Bookings & Service
801
 3m29s
2026-07-06 00:33:16+00:00 Booking change Marcus Webb 0452990105 1m31s
2026-07-03 03:16:25+00:00 Booking change Sam Ngata Kev Barnes Queue
810
 1m31s
2026-07-01 23:22:19+00:00 Booking change Lily Nguyen 0474303780 1m31s
2026-06-25 04:37:21+00:00 Booking change Golden Grove Bakehouse Marcus Webb Bookings & Service
801
 1m31s
2026-06-23 02:40:10+00:00 Booking change Kev Barnes 0441437997 1m31s

Categories are managed in Reports → Settings.