Disposition

Every recorded call classified into your own categories by AI, from the call summary. New calls are classified within a few minutes.
Today Yesterday Last 7 days Last 30 days This month Last month Year to date → Jan 1 – Oct 26, 2026 · Australia/Adelaide
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Calls per day

Breakdown — 350 calls · Jan 1 – Oct 26, 2026
All dispositions 350 Leak repair 140 40% Other 66 19% Booking change 36 10% Quote request 33 9% Gas emergency 23 7% Hot water system 22 6% Billing & payments 19 5% Toilet repair 6 2% Blocked drain 5 1%
StartedDisposition FromToQueue Duration
2026-08-19 23:38:30+00:00 Blocked drain 0401785182 Marcus Webb Emergencies
800
 1m29s
2026-08-17 01:45:15+00:00 Blocked drain Margaret Chen Marcus Webb Emergencies
800
 1m29s
2026-08-05 02:28:19+00:00 Blocked drain Wayne Kasprzak Sanjay Patel Bookings & Service
801
 1m29s
2026-07-21 05:19:50+00:00 Blocked drain 0489768884 Bree Callahan Bookings & Service
801
 1m29s
2026-07-09 22:03:17+00:00 Blocked drain Wayne Kasprzak Marcus Webb Bookings & Service
801
 1m29s

Categories are managed in Reports → Settings.